Privacy Policy

Sentri Australia Pty Ltd
Effective: December 10, 2025

Your privacy is important to us. It is the policy of Sentri Australia Pty Ltd (“we”, “our”, “us”) to respect your privacy and comply with applicable Australian privacy law in relation to any personal information we collect about you through our website, [insert URL], and any other sites we operate.

Information We Collect

When you use our contact form, we may collect the following personal information:
Full name
Email address
Phone number

We collect this information only so we can respond to your enquiry or communicate with you at your request.

Information collected automatically

When you visit our website, our servers may automatically log standard technical data such as:
IP address
Browser type and version
Pages visited
Time and date of visit
Time spent on each page

This information is not used to identify you personally and is collected to help us improve our website and user experience.

How We Use Your Information

We may use your personal information to:
Respond to your enquiry or request
Communicate with you about Sentri (only when you provide consent)
Improve our website and services
Maintain internal records
Comply with legal obligations

We will not use your personal information for purposes unrelated to your enquiry, and we do not sell or share your information with third parties for marketing.

Legal Basis for Processing

We collect and use your personal information only when we have a legitimate reason to do so — for example, to respond to your request or enquiry.

Storage & Security

We protect the personal information we hold using commercially acceptable methods designed to prevent loss, theft, unauthorised access, disclosure, copying, or modification.

However, no method of electronic transmission or storage is 100% secure. If a data breach occurs, we will comply with Australian privacy law in responding to and notifying affected individuals.

How Long We Keep Your Information

We keep your personal information only for as long as necessary to respond to your enquiry or to meet legal requirements. Information that is no longer required will be deleted or anonymised.

Disclosure of Personal Information

We may disclose personal information to:
Our employees or service providers who assist us in operating our website or communicating with you
Regulatory authorities or law enforcement if required by law

We do not share your information with third parties for advertising or unrelated purposes.

Your Rights

You may:
Request access to the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent for communications at any time

To exercise these rights, contact us using the details below.

Our website may use cookies or similar technologies for basic functionality or analytics. You may adjust your browser settings to refuse cookies, though this may affect site performance.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.
Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

For any privacy-related questions or concerns, you can contact us at:

Sentri Australia Pty Ltd
Email: support@sentri.vet